Title: Sr. Genesys Consultant
Duration: Full Time
Location: Alpharetta, GA (onsite)
Client: Morgan Stanley
Salary: As per Market standards
Experience: 9+ Years
Job Description:
1. Expert in Genesys Cloud Architecture, creating call flows, chat flows, email flows, Outbound and On Queue flows.
2. Should have experience of building Cloud environment.
3. Proficient in creating & handling development of IVR(VXML) and Routing strategies using GVP Composer 1.8.x for Voice.
4. Experience in Platform API integrations, Embedded Framework integration and other options available in Genesys Cloud including Custom Reports and Survey.
5. Experience with CI/CD pipelines and DevOps methodologies.
6. Hands on with Genesys Cloud Scripting and JavaScript.
7. Experience with JSON or JavaScript in web applications.
8. Queue & Call tree Management.
Thanks & Regards,
Gufran Yazdani
Braintree Technology Solutions LLC
Email : gufran.yazdani@braintreeus.com
Ph: +1 (815) 205 – 6790
LinkedIn: https://www.linkedin.com/in/syed-gufran-9789bb17b/
Please email me in case I miss your call
Job Type: Full-time
Pay: $130,000.00 - $160,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
Ability to Commute:
- Alpharetta, GA 30004 (Preferred)
Work Location: In person
